Agentic Driven Enterprise DevOps Operations Model

48
Services
23
AI Agents
62%
AI Coverage
L1 -> L0
Platform & Enablement (ETS)
Defines the platform foundation: toil elimination, automation standards, tooling strategy, and agentic enablement across all lines of business.
6Services
4Agents
67%AI
ETS Platform
Discovery & Exploration Repeatable Patterns & Templates Toil Elimination / Automation Best Practices & Standards CICD Enhancements (TEP) Enterprise Tools Strategy
enables coordination
L2
Coordinate & Enable
Coordinates cross-team delivery: release engineering, architecture consultation, environment governance, and CICD adoption.
15Services
6Agents
53%AI
Engineering Services
Environment Strategy Release Engineering & Mgmt. New App Setup Environment Build/Setup CICD Adoption/Reporting Design/Architecture Consultation ETS Priority Adoption Triage Cross Team Collaboration Prod Implementation Environment Readiness Host Activities Custom Tools Support
Host
Keep As Is CA Elimination (Agentic)
coordinates operations
L3
Run & Operate
Distributed systems, CI/CD pipelines, environment provisioning and SRE operations — the execution foundation.
25Services
11Agents
64%AI
Distributed
Software Distribution Desktop Deploy Abinitio Integrated Release Execution
Build CI
New Project Setup Modify Build Process Build Misc. Triage
Environment
New Environment Setup ID/Access Mgmt. Operations Time Based Testing Clock Jump Availability Mgmt. Incident & Problem Mgmt. Off Hour Support Outage Management Monitoring & Alert Reporting/Insight
SRE
Observability DR Strategy Resiliency Availability Alerting & Monitoring Dashboarding
L1/L2/L3
Cross-Tier
Spans all delivery layers — knowledge, governance & metrics
Knowledge Management
Knowledge Management
Enterprise Metrics & Governance
Enterprise Metrics & Governance
2Services
2Agents