Service Offerings

4 tiers · click any service to inspect

Retain Transform Sunset New
● CURRENT ● FUTURE
CURRENT STATE 48 services
L3 Run & Operate
Distributed
Software Distribution
Desktop Deploy
Abinitio
Integrated Release Execution
Build CI
New Project Setup
Modify Build Process
Build Misc.
Triage
Environment
New Environment Setup
ID/Access Mgmt.
Operations
Time Based Testing
Clock Jump
Availability Mgmt.
Incident & Problem Mgmt.
Off Hour Support
Outage Management
Monitoring & Alert
Reporting/Insight
SRE
Observability
DR Strategy
Resiliency
Availability
Alerting & Monitoring
Dashboarding
L2 Coordinate & Enable
Engineering Services
Environment Strategy
Release Engineering & Mgmt.
New App Setup
Environment Build/Setup
CICD Adoption/Reporting
Design/Architecture Consultation
ETS Priority Adoption
Triage
Cross Team Collaboration
Prod Implementation
Environment Readiness
Host Activities
Custom Tools Support
Host
Keep As Is
CA Elimination (Agentic)
L1 -> L0 Platform & Enablement (ETS)
ETS Platform
Discovery & Exploration
Repeatable Patterns & Templates
Toil Elimination / Automation
Best Practices & Standards
CICD Enhancements (TEP)
Enterprise Tools Strategy
L1/L2/L3 Cross-Tier
Knowledge Management
Knowledge Management
Enterprise Metrics & Governance
Enterprise Metrics & Governance
AI‑FIRST
TRANSITION
FUTURE STATE 47 services
L3 Run & Operate
Distributed
Automated Distribution
Desktop Deploy
Abinitio
AI Release Execution
Build CI
Automated Project Setup
Self-Serve Build Config
AI Build Triage
Environment
IaC Provisioning
ID/Access Mgmt.
Automated Ops
Time Based Testing
Clock Jump
Predictive Availability
AI Incident Response
Automated Night Ops
AI Outage Response
AI Monitoring Hub
AI Insights Platform
SRE
Observability
DR Strategy
Chaos Engineering
Availability
AI-Driven Alerting
Auto-Generated Dashboards
L2 Coordinate & Enable
Engineering Services
Environment Strategy
AI Release Engineering
Automated App Onboarding
IaC Auto-Provisioning
CICD Intelligence
Design/Architecture Consultation
ETS Priority Adoption
AI Triage
Cross Team Collaboration
AI-Assisted Prod Release
Automated Readiness Check
Host Activities
Standardised Tooling
Host
Keep As Is
L1 -> L0 Platform & Enablement (ETS)
ETS Platform
AI-Assisted Discovery
AI-Generated Templates
Agentic Automation
Best Practices & Standards
TEP Platform Evolution
Enterprise Tools Strategy
Agentic Enablement
L1/L2/L3 Cross-Tier
Knowledge Management
AI Knowledge Hub
Enterprise Metrics & Governance
AI Metrics Platform
Service Inspector
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AI AGENT
CURRENT STATE
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FUTURE STATE
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